At PSG, safety is our top priority. We are dedicated to creating a safe working environment for our maintenance teams, landscaping crews, custodial staff, vendors, and clients' personnel. Our comprehensive safety protocols are designed to prevent accidents and injuries, ensuring that every individual on our job sites can perform their duties without risk. Regular safety training and drills are conducted to keep our employees well-informed and prepared to handle any situation. By adhering to strict safety guidelines and continuously updating our practices, we minimize hazards and promote a culture of safety throughout our organization.

Our commitment to safety extends beyond our internal teams to include the vendors and subcontractors we work with. PSG ensures that all third-party partners adhere to the same rigorous safety standards that we uphold. We carefully select vendors who share our dedication to safety and provide them with the necessary support and resources to maintain these standards. This collaborative approach not only protects everyone involved in our projects but also enhances the overall quality and reliability of the services we deliver. By fostering strong partnerships based on mutual respect for safety protocols, PSG ensures a consistent and secure work environment across all operations.

Additionally, PSG places significant emphasis on the safety of our clients' personnel. We understand that our work often occurs in environments where client employees are present, and we take every precaution to ensure their well-being. From clearly marking work areas to implementing effective communication strategies, we strive to minimize any disruptions and potential risks to client personnel. Our proactive safety measures, such as regular site inspections and risk assessments, help identify and address potential hazards before they become issues. Through our unwavering commitment to safety, PSG not only protects our own teams but also fosters a secure and trusting relationship with our clients.

Innovation in Safety

To enhance the effectiveness of safety training and promote engagement among employees, we will leverage cutting-edge technology in the form of Virtual Reality (VR) headsets. Landscapers, custodians, and maintenance workers will participate in weekly safety meetings conducted via VR simulations, immersing them in realistic scenarios that simulate workplace hazards and emergency situations. This immersive learning experience not only reinforces theoretical knowledge but also cultivates critical thinking skills and decision-making abilities in a controlled environment. Refer to the innovation section for more details about our VR Training.

Examples of The Contents of Training

OSHA certification training will cover a wide range of topics, including hazard recognition, emergency response procedures, personal protective equipment (PPE) usage, and workplace safety regulations. Additionally, bloodborne pathogen training will focus on infection control measures, safe handling of potentially infectious materials, and the importance of proper sanitation practices. Landscapers will receive training on hazard identification specific to outdoor environments, such as equipment safety, heat stress prevention, and wildlife awareness.

Custodians

Hazard Communication: Understanding the potential hazards associated with cleaning chemicals and other materials commonly used by custodians, as well as the proper handling, storage, and disposal procedures.
Personal Protective Equipment (PPE) Usage: Training on the selection, proper fit, and use of PPE such as gloves, goggles, masks, and aprons to protect against chemical exposure, slips, trips, and falls.
Bloodborne Pathogens: Awareness and prevention training regarding the risks of exposure to bloodborne pathogens such as hepatitis B, hepatitis C, and HIV, including proper protocols for handling contaminated materials and responding to incidents.
Slip, Trip, and Fall Prevention: Identifying common causes of slips, trips, and falls in the workplace, implementing preventive measures such as good housekeeping practices, and recognizing and addressing potential hazards promptly.
Ergonomics: Understanding ergonomic principles to minimize strain and injury while performing cleaning tasks, including proper lifting techniques, workstation setup, and the use of ergonomic tools and equipment.
Electrical Safety: Awareness of electrical hazards in the workplace, such as exposed wires, faulty equipment, and overloaded outlets, as well as precautions to prevent electrical shocks and fires.
Fire Safety: Training on fire prevention measures, emergency evacuation procedures, the use of fire extinguishers, and the importance of maintaining clear exit routes and fire exits.
Chemical Safety: Safe handling, storage, and disposal of cleaning chemicals, including reading and understanding Safety Data Sheets (SDS) and following appropriate dilution and mixing procedures.
Equipment Safety: Proper operation and maintenance of cleaning equipment such as vacuum cleaners, floor buffers, and pressure washers, including safety checks before each use and reporting any defects or malfunctions.
Workplace Violence Prevention: Recognizing signs of potential violence or aggression in the workplace, de-escalation techniques, and procedures for reporting incidents or concerns to supervisors or HR.

Facilities Maintenance

Hazard Communication: Understanding the potential hazards associated with cleaning chemicals, maintenance equipment, and other materials used in facility maintenance, as well as proper labeling, handling, storage, and disposal procedures.
Lockout/Tagout Procedures: Training on the proper procedures for isolating energy sources and locking out machinery or equipment before performing maintenance or repair work to prevent accidental startup or release of hazardous energy.
Personal Protective Equipment (PPE): Training on the selection, fitting, and use of PPE such as gloves, safety
glasses, hard hats, hearing protection, and respiratory protection to protect against hazards such as falls, cuts, burns, and exposure to hazardous chemicals or materials.
Electrical Safety: Awareness of electrical hazards in the workplace, including identifying exposed wires, overloaded circuits, and faulty equipment, as well as understanding safe work practices, such as using insulated tools, avoiding contact with live wires, and reporting electrical hazards to supervisors.
Fall Protection: Training on fall hazards commonly encountered in facility maintenance, such as working at
heights on ladders, scaffolds, or elevated platforms, and implementing measures such as guardrails, fall arrest
systems, or personal fall protection equipment to prevent falls and injuries.
Confined Space Entry: Understanding the hazards associated with confined spaces, such as limited ventilation, hazardous atmospheres, and engulfment hazards, as well as proper entry procedures, atmospheric testing, and emergency rescue protocols.
Fire Safety: Training on fire prevention measures, emergency evacuation procedures, the use of fire extinguishers, and recognizing and responding to fire hazards such as combustible materials, electrical faults, and flammable liquids.
Safe Use of Tools and Equipment: Proper operation, maintenance, and storage of hand tools, power tools, and equipment used in facility maintenance, including training on equipment-specific safety features, manufacturer recommendations, and safe work practices.
Hazardous Waste Management: Proper handling, storage, and disposal of hazardous waste generated during facility maintenance activities, including understanding regulatory requirements, labeling procedures, and emergency response protocols for spills or leaks.
Emergency Preparedness and Response: Training on emergency procedures such as severe weather response,
first aid and CPR, evacuation protocols, and reporting procedures for accidents, injuries, or incidents in the
workplace.
Chemical Safety: Training on the safe handling, use, storage, and disposal of cleaning chemicals, solvents,
lubricants, and other hazardous substances encountered in facility maintenance, including understanding Material Safety Data Sheets (MSDS) and proper labeling requirements.
Ergonomics: Awareness of ergonomic principles to prevent musculoskeletal disorders and injuries associated with repetitive motions, awkward postures, and lifting heavy objects, as well as implementing ergonomic solutions such as adjustable workstations, ergonomic tools, and proper lifting techniques.
Indoor Air Quality: Understanding factors affecting indoor air quality such as ventilation systems, HVAC
maintenance, cleaning practices, and building materials, as well as recognizing symptoms of poor indoor air quality and implementing measures to improve air circulation and filtration.
Workplace Violence Prevention: Training on recognizing and responding to signs of potential workplace violence,
de-escalation techniques, conflict resolution strategies, and reporting procedures for incidents or threats of violence in the workplace.
Tool and Equipment Safety: Proper inspection, maintenance, and use of hand tools, power tools, and machinery to prevent accidents, injuries, and equipment malfunction, including understanding equipment-specific safety features, manufacturer recommendations, and lockout/tagout procedures.
Slip, Trip, and Fall Prevention: Identifying common hazards such as wet floors, uneven surfaces, cluttered work areas, and loose cables, as well as implementing preventive measures such as proper housekeeping, use of warning signs, and non-slip flooring materials to reduce the risk of slips, trips, and falls.
Working at Heights: Training on safe work practices and fall protection measures when working on elevated
surfaces such as roofs, scaffolds, or elevated platforms, including proper use of guardrails, safety nets, personal fall arrest systems, and ladder safety.
Hazardous Energy Control (Lockout/Tagout): Understanding the procedures for isolating and controlling hazardous energy sources during maintenance, repair, or servicing of equipment or machinery to prevent accidental startup or release of stored energy, as well as proper use of lockout/tagout devices and verification of energy isolation before work begins.
Asbestos Awareness: Recognizing potential asbestos-containing materials (ACMs) commonly found in older
buildings and understanding the health risks associated with asbestos exposure, as well as proper handling,
removal, and disposal procedures in compliance with regulatory requirements.
Emergency Communication and Response: Training on effective communication during emergencies, including
establishing emergency communication protocols, using emergency communication devices such as two-way
radios or alarms, and coordinating emergency response efforts with coworkers, supervisors, and emergency
responders.

Landscaping

Personal Protective Equipment (PPE): Training on the proper selection, fitting, and use of PPE, such as gloves, eye protection, hearing protection, and footwear, to protect against hazards such as flying debris, chemical exposure, and noise.
Heat Stress Prevention: Recognizing the signs and symptoms of heat-related illnesses such as heat exhaustion and heat stroke, implementing preventive measures such as hydration, rest breaks, and wearing lightweight, breathable clothing, and knowing when to seek medical attention.
Safe Operation of Equipment: Training on the safe operation and maintenance of landscaping equipment such as lawnmowers, trimmers, chainsaws, and hedge clippers, including proper startup procedures, maintenance checks, and safe handling techniques.
Hazardous Materials Handling: Proper handling, storage, and disposal of hazardous materials commonly used in landscaping, such as fertilizers, pesticides, and herbicides, including understanding labeling requirements and following appropriate safety precautions.
Manual Handling and Lifting Techniques: Proper lifting and carrying techniques to prevent strains, sprains, and musculoskeletal injuries while moving heavy objects such as bags of mulch, potted plants, or landscaping rocks.
Wildlife and Pest Awareness: Identification of common wildlife and pests encountered in outdoor environments, such as venomous snakes, stinging insects, and poisonous plants, and knowing how to avoid encounters or safely manage them when necessary.
Fall Protection: Awareness of fall hazards such as uneven terrain, unstable surfaces, and working at heights on ladders or elevated platforms, and implementing measures such as using fall arrest systems, guardrails, or personal fall protection equipment when necessary.
Electrical Safety: Understanding electrical hazards present in outdoor environments, such as overhead power lines, buried cables, and wet conditions, and knowing how to safely work around them to prevent electrical shocks and injuries.
Tool and Equipment Maintenance: Regular inspection, maintenance, and repair of landscaping tools and equipment to ensure they are in safe working condition, including sharpening blades, replacing worn parts, and cleaning debris from machinery.
Emergency Preparedness and Response: Training on emergency procedures such as severe weather response, first aid and CPR, and evacuation protocols, as well as knowing how to recognize and respond to medical emergencies, injuries, or incidents on the job site.

Administration

Ergonomics: Understanding ergonomic principles to prevent musculoskeletal disorders and injuries associated with prolonged sitting, typing, and repetitive motions. Topics may include proper workstation setup, ergonomic chair, and keyboard usage, and stretching exercises to reduce strain.
Fire Safety and Emergency Evacuation: Training on fire prevention measures, emergency evacuation procedures, and the use of fire extinguishers and other emergency equipment. Staff should be familiar with evacuation routes, assembly points, and protocols for assisting visitors or individuals with disabilities during evacuations.
Workplace Violence Prevention: Recognizing signs of potential workplace violence, conflict resolution techniques, and procedures for reporting threats or incidents of violence. Staff should also receive training on de-escalation strategies and how to respond to active shooter situations or other security threats.
Cybersecurity Awareness: Understanding common cybersecurity threats such as phishing emails, malware, ransomware, and social engineering attacks. Training may cover best practices for creating strong passwords, identifying suspicious emails or links, and safeguarding sensitive information.
Data Protection and Privacy: Training on handling confidential and sensitive information in compliance with data protection regulations such as GDPR or HIPAA. Topics may include secure file storage, encryption methods, data disposal procedures, and protocols for reporting data breaches or security incidents.
Office Safety and Accident Prevention: Identifying potential hazards in the office environment, such as tripping hazards, electrical cords, and cluttered walkways. Training may cover proper lifting techniques, safe use of office equipment, and procedures for reporting accidents or near misses.
Emergency Communication and Response: Understanding communication protocols during emergencies, including how to initiate or respond to emergency alerts, communicate with coworkers or emergency responders, and provide assistance to individuals with disabilities or special needs.